COMPETENCY CAFE
A gathering place to sharpen skills and accelerate teams.
A menu of workshops, courses, practice scenarios, and tools for product and operations leaders. Accelerated by AI. Geared toward real improvement. And yours to keep.
Looking for free tools? Browse resources
What you'll find
Most product education is either too theoretical or too tactical. This is neither. These are frameworks that worked in practice, taught through the decisions that shaped them.
Structured Learning
Self-paced courses organized by competency level. Track your progress through skill trees. Frameworks that work in the real world, built from actual product and operations experience.
Explore CoursesPractice Decisions
Work through realistic product and operations scenarios. Make choices, see consequences, build judgment. Learning by doing, not by reading about doing.
Try a ScenarioThink Together
The best learning happens in conversation. Members get access to a private community of practitioners to share work, ask questions, and get real feedback.
View MembershipWhere this comes from
The frameworks and courses here come from years of shipping products across B2B, B2C, IoT, fintech, and field service. They're built from real decisions at real companies, including scaling a B2B2C platform from early traction to Series B, building an agency from three people to fifty, and launching consumer apps that reached the top of the App Store. The goal isn't to impress. It's to share what actually worked.
How it works
Three steps. Your pace.
No enrollment deadlines. No cohort schedules. Start with what's useful and go from there.
Start exploring
Browse free resources and map your first skill tree. See what's on the menu. No account needed to look around.
Browse resourcesBuild your plan
Your skill tree shows what to work on next. Pick a course from the menu, starting at $30. Work through it at your own pace.
See the menuGo deeper
Members get a course each quarter, practice scenarios, coaching conversations, and a community of practitioners.
View membershipMost people start with a free download and go from there.
Resources
Frameworks, guides, and thinking on product leadership and operations. Free to read. Built from real experience.
The Reluctant Buyer Framework
How to build products for people who don't want more software. A framework for understanding adoption barriers in enterprise and field service.
OperationsService Blueprinting for Product Teams
Map the operational reality behind your product. See where handoffs break, who's involved, and what happens backstage.
Need more than frameworks?
Some problems need embedded help. For teams working through a major product decision, mapping how a service actually works, or fitting AI practices into existing sprints, workshops compress weeks of work into days.
AI Design Sprint. Validated direction and a working prototype in 2-3 days.
AI Service Blueprinting. One scenario mapped end-to-end, with critical moments identified and actions prioritized.
AI Discovery Mode. AI-assisted discovery practices integrated into your existing sprint cadence.
Your experience is the starting point.
Start with a course. Browse the resources. Become a member. The table is set.
Start Learning